Terms and Conditions

Effective Date: March 1, 2025

Welcome to FRESHZFRA. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make purchases. You agree to provide accurate and complete information when placing an order and using our services.

We reserve the right to update, modify, or terminate any part of these Terms and Conditions at any time. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

2. Product Information and Availability

We strive to provide accurate product descriptions, but we do not guarantee that all information, including pricing, is error-free. In case of inaccuracies, we reserve the right to correct errors and cancel or modify orders accordingly.

Product availability is subject to stock levels, and we do not guarantee that all items will always be in stock. If an item is unavailable, we will notify you and provide alternatives if applicable.

3. Orders and Payments

All purchases made through FRESHZFRA are subject to acceptance. We may refuse or cancel any order at our discretion, including those flagged for fraud prevention or unauthorized transactions.

Accepted payment methods include:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Digital wallets (Apple Pay, Google Pay)

Orders are processed only after full payment has been received. If a payment is declined, the order will not be processed.

4. Shipping and Delivery

We aim to process orders within 1-3 business days, excluding weekends and holidays. Delivery times vary based on location and chosen shipping method.

  • Standard Shipping: 5-10 business days
  • Expedited Shipping: 2-5 business days
  • International Shipping: Varies by country

We are not responsible for delays caused by shipping carriers or customs. Once a package is shipped, we cannot modify delivery details.

5. Returns, Refunds, and Exchanges

Our return policy allows for 30-day returns under specific conditions:

  • Items must be unopened, unused, and in original packaging
  • Proof of purchase is required
  • Refunds are issued to the original payment method

Opened or used products can only be returned if they have a manufacturing defect. Shipping fees are non-refundable unless the return is due to our error.

For returns and exchanges, please contact contact@freshzfra.xyz before sending back any items.

6. User Conduct and Restrictions

You agree not to use our website for:

  • Illegal or fraudulent activities
  • Spamming, hacking, or unauthorized access
  • Posting false or misleading reviews
  • Violating intellectual property rights

Any misuse of our website may result in account suspension or legal action.

7. Intellectual Property

All content on FRESHZFRA, including images, logos, product descriptions, and designs, is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Limitation of Liability

FRESHZFRA is not responsible for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products
  • Health issues resulting from improper product use or failure to follow instructions
  • Errors, delays, or disruptions caused by third-party services, including payment processors and shipping carriers

9. Privacy and Data Protection

We respect your privacy and handle your personal data according to our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in our policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Pennsylvania, United States. Any disputes will be resolved through negotiation, and if unresolved, will be handled in the appropriate courts of Pennsylvania.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us: